E-commerce
A Serbian web shop planned beyond the product grid
A usable shop needs more than product cards. The customer must be able to identify the trader, compare a complete offer, understand the total cost and review the order before committing to a purchase.
Website anatomy
Build the page in this order.
Make each offer complete
Name, relevant characteristics, price, availability and photographs should describe the actual variant being sold.
Place delivery and withdrawal information early
Do not hide delivery cost, complaint steps or return conditions after the checkout button.
Build a checkout with honest states
Confirmation, payment failure, stock changes and duplicate submission all need explicit handling.
Release check
Before the page goes live
- 01Registered trader details
- 02Total price before order confirmation
- 03Payment and delivery methods
- 04Returns and complaint procedure